From "How can I help?" to "It's already done."

The world's first AI that makes superior customer experience simple and scalable, while increasing profits and lowering costs.

The Old Way vs The Magical Way

Two very different ways to handle support. In 2026, only one makes sense.

The Old Way

Fails with robotic replies when it matters

Makes customers repeat themselves

Sends links when people need solutions

Designed to deflect tickets

Leaves you guessing

Makes your brand sound cold and generic

Tells customers to email for complex issues

Disconnected from your tools and data

The MagicalCX Way

Helps with human-like replies when it matters

Remembers every detail, across channels

Takes agentic action within the chat

Generate sales from support using EFRO™

Tells you what customers actually care about

Makes your brand sound HumanlyClear™

Escalates to a human when needed

Works seamlessly with your CRM and data

Everything your brand needs to deliver a magical customer experience

MagicalCX is designed to help all your customers feel understood, supported, and genuinely cared for. Anytime. Everytime.

I've been waiting 2 weeks for my order! 😤

I completely understand—that's frustrating. Let me check and fix this right now.

Empathetic
Context-Aware

HumanlyClear™ Conversations

Interactions that feel like your best human agents. Clear, empathetic, and context‑aware.

I'm buying the running shoes. That's all!

EFRO™ checking...

Runners who got these also loved our performance socks — 30% off when bundled!

🧦

Pro Running Socks

$18

$12.60

EFRO™ Engine

Decides if, when, and how to introduce upgrades, offers, or saves, only when it's fair, timely, and genuinely helpful.

Do you have the shirt I bought last time?

Past order recalled

Yes! The Blue Oxford Shirt in Medium is in stock.

Conversational Memory

MagicalCX remembers past chats, orders, and details so customers don't repeat themselves

Unified Inbox
Live
S
Sarah M.
Love your products! 💕
J
John D.
Order inquiry #4521
M
Mike R.
Thanks for the help!

Omnichannel Inbox

One Intelligent CX brain which unifies Web, Email, Whatsapp, Instagram, and Messenger in one organized stream.

Order Late?
Check Status
Email Update

Guided Workflows & Scenarios

Automate complex processes like onboarding, returns, and plan changes into guided flows.

LTV
$1,200
Orders
15

Customer Profiles

Provides you 360° view of each customer so every conversation stays personalized, precise, and humanly aware.

SYNCED

Business Insights

Clear, actionable insights into customer relationships, journeys, friction points, and contact patterns.

Seamless Human Handoff

Transfers seamlessly to humans when needed within the same conversation with full context.

+98% Accuracy

Self-learning Engine

Improves with every conversation, so experiences grow more intelligent and consistent.

Why MagicalCX is the smarter choice

It's the world's only AI engine that remembers like a CRM, acts like an agent, and thinks like an empathetic salesperson.

DIY or Done-for-you

You choose the level of involvement.

Simple enough to set up on your own. But if you'd prefer, we offer a full done-for-you, white-glove setup at no extra cost.

THE OUTCOME

"Zero hassle integration. We do the heavy lifting so you don't have to."

Memory that feels human

Other bots forget. MagicalCX listens and remembers.

It recalls past chats, issues, and promises to avoid asking the same basic questions again.

THE OUTCOME

"Your brand treats customers like a relationship, not a ticket."

EFRO™ + HumanlyClear™

Empathetic Agentic Intelligence

Trained for emotional clarity and business precision, balancing customer empathy with your revenue goals.

THE OUTCOME

"Conversations that build loyalty and lifetime value, not just resolutions."

Dashboards & Insights

Tell you exactly “how it’s going”

Live dashboards and weekly reports give you a crystal‑clear answer to “How are our conversations going?” with concrete suggestions.

THE OUTCOME

"You start steering with clear, actionable data."

What happens when you start with MagicalCX?

Instant, Empathetic & Thoughtful Customer Experience delivered by your brand

Enter your website

No long plans or complex setup. Share your URL, and we’ll do the rest.

MagicalCX understands

Customer experience levels up

EFRO™ increases revenue

Steer with a dashboard

your-brand.com
Brand
Tone
Knowledge

Frequently Asked Questions

Everything you need to know about your intelligent, always working, lowest paid employee.

See your AI teammate in action now

Ready to make support faster, kinder, easier and help customers feel good about choosing you?

PS: Sales improves too...

No credit card required

14 days free trial

DIY or Guided setup

Customer support dashboard preview